Q: Why should I move my website? What does website migration include?
A: If your current hosting provider can no longer fulfill the demands of your site, or if you undergo continuous network downtime, or if you have to wait for hours for the technical support staff to reply back to you, it may be a good idea to switch your hosting provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your new provider. At Crystal Media Website Hosting, we understand that this can be hard & time–consuming. This is the reason why we’ll accomplish all that for you at no cost!Our highly experienced technical staff representatives will transfer your website content from your current hosting provider to us. Our techs have lots of experience with web site migration and can take care of everything – from a conventional WordPress blog or Joomla™ CMS–based web site, to an extremely complex, custom–built app.
Q: How much time will the web site migration process take?
A: We strive to accomplish all website migrations as quickly as possible. Still, we don’t have a set time frame for website migrations. There are various facets that you need to take into account – the very size of your web site and the workload of our website migration team, etc. We constantly strive to accomplish each migration in less than 48 hours. With less sizeable web sites, our team usually manages to finish in less than 24 hours.
Q: My personal privacy is essential for me. What info do you need?
A: We do not request any private information. We’ll require, though, the login information for your old hosting account as well as the name of the website that you would like to move.
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: How about downtime? Will my site be offline?
A: Your website will continue to work just like it did before with your former web hosting provider. After we have finished the transfer, your web site will be configured to work on our platform and we will alert you to preview it. If it is working correctly, all you will have to do is change the NS records pertaining to your domain name. Your website will be migrated to us without any downtime whatsoever.
Q: Will my present hosting provider need to provide any information/assistance?
A: Nope. Apart from your login details for the Control Panel, we will not need anything. We will never touch base with your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Basically, if we can receive access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we do not support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.