Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering superior quality support in time is our high priority, so that we backup each Linux website hosting packages plan with a one hour ticket solution guarantee. At the time you present a ticket or post an e–mail, our user support crew will do all they possible can to present the most adequate answer to your case and to offer guidance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any issue you possibly have involving Crystal Media Website Hosting’s products. We’ve employees available continually to offer help when required. You could use the ticket system or post an e–mail anytime, or you can pick up the telephone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Crystal Media Website Hosting’s Control Panel boasts a huge practical knowledge base that is incorporated into all areas. In each section, you’ll find a Help press button that will load for you a list of step–by–step courses on how to work with a selected feature or execute a selected action. Also, we have created training videos in an effort to get a better idea of the Control Panel’s interface.