A 99.9% Server Uptime
The chief advantage of creating your own website hosting system is that you don’t need to worry about compatibility – you set up a special set of software applications in such a manner as to work with a specific set of hardware parts. The final result is something a lot more steady and reliable, because there are fewer possible chances of failure. We’ve built our cloud hosting platform using time–tested hardware elements in addition to a strongly tweaked version of SELinux so as to set up a totally riskless environment for all your websites.
That is the reason why, with all our Linux website hosting packages plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you wish to deliver a first–rate hosting service, you can rarely lean on the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure a faster–than–the–speed–of–sound connection speed with the rest of the world.
And thanks to this, no matter which data center facilities you choose: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned money at stake, you cannot feel truly safe. That’s the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel pleased with our web hosting service or in case you wish to use a more robust hosting solution, such as a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – we will give you your money back in full, without hidden costs or reimbursement charges.
24/7 Technical Support
We’ve cautiously hand–picked each single member of our 24x7 support department to make sure that we can offer you the best possible client support you can possibly get. Each of our tech support engineers has several years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. Plus, they’re available 24x7x365 – you can reach them at any moment and they will respond ASAP.
Their average ticket response time is just 20 minutes, while with many other web hosting companies you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your queries will be replied to in under an hour.