Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What type of services in particular could VPS and dedicated server users use?
Other than having more resources, a very good reason why you can get your own hosting server and use it instead of a shared hosting plan is the fact that you are able to install and run a wide variety of software. With a shared account, you can use applications, that don't need root access and are not installed server-side, so when you require certain software for your websites, you can't do the installation on a shared web server. This is not the case with a server of your own where you are able to install everything you wish. The downside is that you may not have much experience and handling your own machine is more challenging that managing a shared web hosting account where the company takes care of the majority of things. This is the reason why we offer another service for our hosting server plans called Installation & Troubleshooting and you can make use of it any time that you experience any difficulties with the administration of your hosting server.
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Installation and Troubleshooting in VPS Hosting
You are able to add the upgrade with several mouse clicks whenever you require it and irrespective of the
virtual private servers package deal you have chosen. This may be done either during the order process if you think that you will need help from the very beginning or later on from the virtual private server billing Control Panel in the event that you have problems with any app on the hosting server. Our skilled administrators can set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides an hour of custom work and you can use it anytime. Most tasks take less than that, hence the remaining time will be available for the future and you shall be able to see it in the billing Control Panel at any time. You'll be able to use the upgrade as a standalone service or on top of the thirty minutes of custom work which are an element of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Web Hosting
You may add the upgrade to any one of the
Linux dedicated servers hosting packages which we offer at any time that you need it. In the event that you need some custom work from our admins just after your web server is ready, you'll be able to order the upgrade during the server signup process, or when you need something to be performed later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with an hour of work from our administrators on your server, so if you come across any difficulties to install a third-party piece of software or some program gives errors and does not work the way it is supposed to, our experts can aid you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it provides.